NATIONAL INSTITUTE OF
INDUSTRIAL ENGINEERING
PGDIE 42
INDUSTRIAL ENGINEERING ASSIGNMENT
SUMMARY ON
FUNDAMENTALS OF ERGONOMICS IN THEORY AND PRACTICE
AUTHOR:
John R. Wilson
---School
of Mechanical, Materials, Manufacturing Engineering and Management, University
of Nottingham, Nottingham NG7 2RD, UK
SOURCE:
Science Direct--- Received 23 May 2000; accepted 10 July 2000
INTRODUCTION
Ergonomics is defined as a discipline in its own right, as the
theoretical and fundamental understanding of human behaviour and performance in
purposeful interacting socio-technical systems, and the application of that
understanding to design of interactions in the context of real settings. This
definition is justified in the financial,
technical, legal, organisational, social, political and professional contexts
in which ergonomists work. On the basis of the history of ergonomics and
contemporary contributions, it is proposed that it is one of the modern
sciences, drawing as much from the field as from the laboratory, and including
elements of an art and a craft as well. Justification
for the new definition is provided by
examining the interacting systems which are prevalent in the modern world and
which are the domain best understood through the holistic approach of
ergonomics. Finally a number of challenges for ergonomics are identified.
·
The need to position ergonomics as a unique
discipline of theory and practice,
·
A
broad view of ergonomics as an applied and a social science, and as craft and
art,
·
The need for ergonomics to be context
sensitive and to embrace qualitative approaches and methods as well as more
traditional quantitative ones,
·
The role of ergonomics as the holistic
approach to understanding complex interacting systems involving people,
·
The
use of such understanding to improve people's
well-being and performance
There are
number of issues and problems facing the discipline of ergonomics. Such
problems may reflect inadequacies but
the day when we cannot identify ways to strengthen ergonomics will be the day
when the discipline will have become sterile. The following are five
particular challenges facing ergonomics now.
1. First
and foremost, we need to agree on a view of ergonomics that embraces the
richness of its different traditions
whilst clearly representing it as a distinct
discipline, with its own theories, models and
practices.
2. Such
a distinct identity is important to establish the place of ergonomics in the
family of disciplines contributing to the improvement of human life and
productive efforts, and to embed
ergonomics within teaching programmes in secondary and, particularly, tertiary
education. Various quality initiatives in higher education across the world may
lead to a retreat to core activities within long-established disciplines. Ergonomics,
will find itself in difficulty
if evaluation criteria are based solely upon traditional values and
certainties, so we must seek to influence
the various quality and assessment systems from a position of strength, given
agreement about our discipline.
3. Ergonomics
needs to achieve a sustainable critical mass worldwide, within its federated
(national) societies and within the international body (the International
Ergonomics Association). It must "nd
a way to represent and promote its trained and experienced practitioners and
researchers (via certification and chartered
status), whilst at the same time providing a home to many other interested
professions such as medicine and engineering. International consistency on the
balance between professionalism and protection on the one hand, and growth and
spread on the other, will be difficult
to achieve, but vital.
4. No
ergonomics research can ignore context, whether this is accounted for in
thoughtful laboratory research and its interpretation, or as it affects
the conduct of field research.
Transfer of experimental or field
research into everyday practical settings will mean we need to be sure of the
validity of findings and
explanations. Growth in influence
of ergonomics will be greater if its practitioners better understand the
international, national and organisational political contexts in which it is
applied.
5. Ergonomics
must achieve a balance between its valuable, but retrospective, problem-driven
activities and its prospective life-enhancing contributions. As Fulton Suri and
Marsh (2000) put it, the `role of ergonomics
police has won ergonomists few friends [amongst designers]a.
Woods (1999) also suggests we must move from living in the age of ergonomics
problems to a world where ergonomics is a central and fundamental requirement
for all systems development. A way out of the dilemma is proposed by Francois
Daniellou. Based around the ideas of reflective
practice and reflective (ergonomics)
team management, hehas proposed a `theory
of ergonomics practice which `opens
up new ways for epistemological debates about ergonomics
[far] from being only a consumer of knowledge produced by other
disciplines, ergonomics may turn to produce genuine knowledge (Daniellou,
1999).
CONCLUSION
The
role of ergonomists is two-fold, albeit two parts that at their best make a
seamless whole. First is to fundamentally understand purposive interactions
between people and artefacts and especially to consider the capabilities,
needs, desires and limitations of people in such interactions. In this role we
are scientists, a science that embraces qualitative enquiry in the "eld
as much as controlled laboratory experimentation.
The second
role comprises a contribution to the design of interacting systems, maximising
the capabilities, minimising the limitations, and trying to satisfy the needs
and desires of the human race. In this role we are craftspeople, using
judgement, vision, experience and even trial and error to develop and test
concepts and prototypes.
A
study on Fundamentals Of Ergonomics In Theory And Practice
Author: John
R. Wilson
Source:
Science Direct
Applied
Ergonomics 31 (2000) 557-567
Ø Ergonomics is defined as a discipline in its
own right, as the theoretical and fundamental understanding of human behaviour
and performance in purposeful interacting socio-technical systems, and the
application of that understanding to design of interactions in the context of
real settings.
Ø This definition is justified
in the financial, technical, legal, organisational, social, political and
professional contexts in which ergonomists work.
Ø There are number of issues and problems
facing the discipline of ergonomics. Such problems may reflect
inadequacies but the day when we cannot identify ways to strengthen ergonomics
will be the day when the discipline will have become sterile. The following are
five
particular challenges facing ergonomics now:
1.
The need to
position ergonomics as a unique discipline of theory and practice
2.
A broad view of
ergonomics as an applied and a social science, and as craft and art
3.
The need for
ergonomics to be context sensitive and to embrace qualitative approaches and
methods as well as more traditional quantitative ones
4.
The role of
ergonomics as the holistic approach to understanding complex interacting
systems involving people
5.
The use of such understanding to improve
people's well-being and
performance
Ø The
role of ergonomists is two-fold. First is to fundamentally understand purposive
interactions between people and artefacts and especially to consider the
capabilities, needs, desires and
limitations of people in such interactions. The second role comprises a
contribution to the design of interacting systems, maximising the capabilities,
minimising the limitations, and trying to satisfy the needs and desires of the
human race
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